Privacy Policy

At A&D Enterprises, the privacy of our customers is not just a legal obligation: it is an ethical commitment. We recognize that when entering private spaces, whether they are homes, offices, or commercial facilities, we are entrusted with more than a task: we are entrusted with security, confidentiality, and respect for the intimate. This policy sets out how we collect, use, protect, and, where necessary, share our customers' personal and operational information.

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1. Collection of Information

We collect only the information necessary to provide our services efficiently and securely. This may include:

• Contact details (name, phone, email)

• Property address and logistical details

• Service preferences and particular conditions of the space

• Billing Information and Payment Methods

• Prior Service-Related Communications

We do not request or store unnecessary sensitive information, such as full bank details, personal identification numbers or medical information, unless it is strictly relevant to the provision of the service and authorized by the customer.

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2. Use of Information

The information collected is used exclusively to:

• Coordinate and execute cleaning services

• Issue invoices, receipts, and legal documentation

• Improve service quality through monitoring and feedback

• Comply with tax, contractual or regulatory obligations

We do not use customer data for advertising purposes, nor do we share it with third parties for marketing campaigns without explicit consent.

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3. Data Protection

We implement technical, administrative, and physical measures to protect customer information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Restricted access to data by staff

• Digital security protocols in management platforms

• Secure deletion of data once its operational purpose has been fulfilled

You have the right to request access, correction, or deletion of your data at any time, in accordance with applicable Texas state laws and federal regulations.

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4. Confidentiality in the Provision of the Service

During the execution of our services, A&D Enterprises personnel are committed to:

• Failure to disclose information observed on the client's property

• Do not photograph, record or share content of the space without authorization

• Do not comment or make judgments about objects, documents or personal situations

This commitment to confidentiality is an integral part of our professional ethics and can be reinforced by specific agreements if requested by the client.

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5. Legal Disclosure

We may disclose customer information only when:

• Is required by court order or competent authority

• Is necessary to protect the legal rights of A&D Enterprises

• There is explicit consent from the customer to share data with third parties (e.g., insurers, property managers, etc.)

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6. Updates

This policy may be modified to reflect legal, operational, or technological changes. Updates will be posted on our website and will be effective immediately. The customer is advised to review this section periodically.

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7. Contact

For queries, requests or clarifications related to this policy, the client can communicate directly with our administrative team through the official channels indicated on the website.

This policy not only meets legal standards: it reflects the deep respect we have for the trust placed in us. At A&D Enterprises, privacy is not negotiable, it is honored.